VILLA YIP BV
TERMS OF DELIVERY
Registering
Parents can register (free of charge) their children online at Villa Yip Kinderdagverblijf, even if the child is not yet born, as long as the expected due date is known. Before finalizing your registration, you may schedule a tour through villayip.nl or just call or email us.
Childcare allowance (kinderopvangtoeslag)
You may be eligible for childcare allowance from the Dutch government. This scheme is administered by the Tax Authorities. For more information, visit toeslagen.nl. If you do not qualify for the childcare allowance due to the absence of an employer, you may be able to seek assistance from your municipality in certain cases. The childcare service point of your municipality may be able to assist you further.
Placement
Placement can proceed if the child attends the daycare for at least 2 fullday or two halfday sessions per week and if the staff-to-child ratio (BKR) permits it. If immediate placement is not possible, we will place your child on the waiting list. Existing clients are given priority on the waiting list.
Childcare agreement XNUMX-week package 51 weeks of childcare package
Before the start of the care, a care agreement (51 weeks care contract) is concluded between you and Villa Yip BV. Our terms of delivery and the general terms and conditions of the Childcare Sector apply. The general terms and conditions of the Childcare Sector have been declared binding nationwide by the Childcare Sector & the BoinK Foundation. You can find both on villayip.nl
Reservation & final booking
Parents/guardians will receive an online childcare agreement based on the desired and/or available childcare (half)days. At that moment, the relevant contract days are temporarily reserved for you.
f you decide to accept the agreement, you will sign it through online signing. This makes your childcare agreement final, and the reservation is converted into a booking. You will then need the childcare agreement when applying for the childcare allowance from the Dutch government.
If you decide not to accept the childcare agreement, your reservation will automatically be canceled.
Payment
Payment is made in 12 equal periods by direct debit on or around the 27th of the month preceding the month in which the service is provided. For more information, see our product information on villayip.nl.
Termination & cancellation
Early (partial) termination of current childcare agreements is possible. This must be communicated in writing. The notice period is one calendar month.
Cancellation of (future) childcare agreements that have not yet started (also for existing clients):
Cancellation of online signed confirmed childcare agreements (final bookings) that have not yet started is possible. The cancellation fee is equal to one month’s childcare costs, based on the number of agreed contractual days. This fee applies from the first day the childcare was scheduled to begin according to the new contract(-s). The fee will be charged by direct debit as per the applicable payment terms (see payment details)
The policy regarding termination and cancellation has been established in accordance with the general terms and conditions of the Childcare Sector, which have been declared nationally binding by the relevant parties. For more information, please refer to the general terms and conditions of the Childcare Sector available at villayip.nl.
In addition we kindly remind you to inform the Tax Authorities of any changes in a timely manner to ensure your childcare allowance remains accurate. For further details, please feel free to check our FAQs available at villayip.nl.
Opening hours and closing times
Villa Yip Kinderdagverblijf is open from Monday to Friday between 07.30 and 18.30. We're closed on (CAO) national holidays and in the period from Christmas Day to New Year's Day. In addition, we are closed once every 1 years on May 5th in accordance with the CAO Childcare. More information can be found in our FAQs avalaible at villayip.nl.
Complaints
Villa Yip Kinderdagverblijf has a complaints procedure. For more information please refer to villayip.nl or contact our office.
Liability
Villa Yip BV has taken out a liability insurance policy for its staff. Villa Yip Kinderdagverblijf is only liable for the actions of its employees or third parties engaged by it, insofar as it is legally liable, in which case the liability is limited to the maximum amount covered by Villa Yip BV liability insurance. Villa Yip BV accepts no liability for the loss or damage of clothing or any toys, cameras, or other belongings brought by the children or parents/guardians.
Privacy
Privacy regulations in accordance with the GDPR apply to the information you provide. This means that your information will not be shared with third parties without your consent. For more information, please refer to our privacy policy available at villayip.nl.
Participate
Villa Yip Kinderdagverblijf has a parent committee. The parent committee represents various parent interests. For more information contact our office.
Images and publicity
Regularly, recordings are made in our daycare. These can be used for publicity purposes. If you have any objections to this, we would like to hear from you.
General terms and conditions for the Childcare Sector
Our terms of delivery and placement agreements/contracts are subject to the general terms and conditions of the Childcare Sector (available at villayip.nl).
No rights can be derived from the information stated.
© Villa Yip BV