Privacy policy
Villa Yip BV processes privacy-sensitive data, or personal data. Villa Yip BV considers careful handling of personal data to be of great importance. Personal data is therefore carefully processed and secured by us.
In our processing we comply with the requirements set by the privacy legislation. That means, among other things, that:
• we clearly state for what purposes we process personal data. We do this via this privacy statement;
• we limit our collection of personal data to only the personal data needed for legitimate purposes;
• we first ask you for your explicit consent to process your personal data in cases where your consent is required;
• we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
• we respect your right to request access to, correction or deletion of your personal data.
Villa Yip BV is responsible for data processing. In this privacy statement we explain which personal data we collect and use and for what purpose. We recommend that you read this carefully.
Use of personal data
When you use our services, we obtain certain data from you. This may be personal data from both you as a parent and from your child(ren). We only store and use the personal data that is provided directly by you, in the context of the service requested by you, or of which it is clear when provided that it is provided to us for processing.
We use the following data for the purposes mentioned in this privacy statement:
• Name, address, place of residence, citizen service number (BSN) and medical data of parents and children
• Telephone number
• Billing address
• E-mail address
• Sex
• Possibly your (profile) photo
• Contractual history
Register
You must register yourself when you wish to register a child for childcare. After registration, we will store the username you have chosen and the personal data you have provided. We store this data so that you do not have to fill it in again every time and so that we can contact you in the context of the execution of the agreement.
We will not provide the data linked to your username to third parties, unless this is necessary in the context of the execution of the agreement that you conclude with us or if this is required by law. In the event of a suspicion of fraud or abuse, we are legally entitled to hand over the personal data to the competent authorities.
Advertisement
In addition to the information on villayip.nl, we can also inform you about our new products and services:
• by email
• via social media
Newsletter general
We also offer newsletters with which we want to inform interested parties about our products and/or services. Each newsletter contains a link with which you can unsubscribe. Your e-mail address will only be added to the list of subscribers with your explicit permission.
Information mail
We send out separate info mailings with current information regarding developments within Villa Yip BV. These are sent to our active customer base. An active customer means that when he/she receives the mail, he/she actually uses our childcare. The active customer must necessarily be informed extra.
Publication
We do not publish your customer data.
Provision to third parties
Both your and your child's data are administratively processed in the planning software of our partner in this area. They are therefore responsible for active data protection within their data centers, etc. For more information and the relevant privacy statement, we refer to Kindplanner.nl
Social media buttons are included on our website. The administrators of these services use this to collect your personal data.
The email processing of newsletters etc. is done via online mail software. Only the email addresses of customers and prospects are processed administratively here. This partner is also responsible for active data protection within their data centers etc. For more information and their privacy statement, we refer to mailchimp.com.
Online forms
On villayip.nl you can fill out various forms for various matters such as requesting a tour or requesting information by post. The completed data is sent via a secure connection. The data ends up in a central mailbox from where it is processed to our planning system. For this we use various partners. They are also responsible for active data protection within their data centers, etc. For more information and their privacy statements we refer to Kindplanner.nl, Best4u.nl and cloudformz.com.
When entering into a childcare agreement, clients are asked whether or not they agree to the distribution of online images of their children. If they agree, photos etc. can be placed on social media, websites, printed matter and online communication tools. Partners are therefore responsible for active data protection within their data centers etc. For more information and the relevant privacy statements, we refer to facebook.com, instagram.com, FlickR.com and klasbord.nl.
We follow children in their development. Observation data is recorded online in the relevant registration module. Parents have access to the processed registration data concerning their child(ren) at all times (upon explicit request). The protection of the processed personal data within this module lies with the relevant partner. For more information and privacy statement, we refer to bazalt.nl.
Google Analytics
We use Google Analytics to track how visitors use villayip.nl. We have entered into a processor agreement with Google to make agreements about the handling of our data. Furthermore, we have not allowed Google to use the obtained Analytics information for other Google services, and finally, we anonymize the IP addresses.
Retention periods
In general, we do not store your data longer than necessary for the purpose for which we collected your data. After that, we will delete or anonymize your data, unless we need certain data for a longer period for another purpose. We anonymize data if we still want to use it for statistical purposes, for example.
Third party websites
This privacy statement does not apply to third party websites that are connected to our website by means of links. We cannot guarantee that these third parties will handle your personal data in a reliable or secure manner. We recommend that you read the privacy statement of these websites before using these websites.
Changes to this privacy statement
We reserve the right to make changes to this privacy statement. It is recommended that you consult this privacy statement regularly so that you are aware of these changes.
Viewing and changing your data
For questions about our privacy policy or questions regarding access to and changes to (or deletion of) your personal data, you can contact us at any time using the details below. You can also send us a request to view, change or delete this data. You can also submit a request to request a data export for data that we use with your permission, or indicate with reasons that you want us to limit the processing of personal data. In order to prevent abuse, we may ask you to identify yourself adequately.
Personal Data Authority
Of course, we will be happy to help you if you have any complaints about the processing of your personal data. Based on privacy legislation, you also have the right to file a complaint with the Dutch Data Protection Authority against this processing of personal data. You can contact the Dutch Data Protection Authority for this.
Contact information
Villa Yip BV
Kapelstraat Noord 148
5502 CG Veldhoven
info@villayip.nl
+ 31 (0)40 255 60 00